Privacy Policy – JumpFlo

JumpFlo (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or services.

1. Who We Are

JumpFlo is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: 
info@jumpflo.com

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact details (such as name, email address, phone number)

  • Information you provide via contact forms or correspondence

  • Technical data (such as IP address, browser type, and website usage data)

We only collect the minimum amount of data necessary to provide our services.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries

  • Provide and manage our services

  • Improve our website and user experience

  • Communicate important updates related to your request or project

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your data:

  • Consent – when you submit a contact form or agree to cookies

  • Legitimate interests – to improve our services and respond to enquiries

  • Legal obligation – where we are required to comply with applicable laws

5. Data Storage and Security

Your data is stored securely on protected servers. We use SSL encryption and appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.

Access to your data is limited to authorised personnel or trusted partners acting on our behalf.

6. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Cookies

We use cookies to improve your experience and analyse website traffic. These cookies help us understand how users interact with our website so we can improve functionality and performance.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

8. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request transfer of your data (data portability)

  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@jumpflo.com.

9. IP Addresses and Analytics

We may collect information about your device, including your IP address, browser type, and usage patterns. This data is used for analytics and to improve our services.

This information is not used to identify individuals directly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before providing any personal data.

11. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Complaints

If you have a complaint about how we handle your data, please contact us first at:
Email: 
info@jumpflo.com

You also have the right to lodge a complaint with your local data protection authority if you are not satisfied with our response.